We provide a wide range of services for the hospitality industry. Each offer is tailored to customer’s needs. Drop us a line and let us know how can we help.
How we work?
- Trainings and Workshops
- Mystery Guest Services
- Standarization of Services
- Wine and Drinks
- Marketing and PR Solutions
Trainings and Workshops
- ABC of hospitality
- Exceptional customer service skills
- Effective selling tools
- Body language and communication
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Mystery Guest Services
Standarization of Services
- Organization of service
- Sequence of service
- Mentorship for managers and supervisors
- Creation of SAP (Systems Application Product) Manuals
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Wine and Drinks
- Building from scratch or improving existing wine list
- Applying tools maximising sells and improving revenue
- Professional wine service training
- Pairing wines for menus
- Choosing appropriate glassware and equipment for serving and storing wines
- Wine & food pairing workshops and dinners
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Marketing and PR Solutions
- Analysis of current marketing strategies and proposal of new solutions
- Help in creating marketing & PR strategies for restaurants
- Development of contents for social media channels
- Poduction of professional photo sessions eg. food, interiors and teams
- Production of professional promotional videos
- Organization of promotional events
- Organization of study tours
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Zaufali Nam
