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    • „Hospitality”: e-book in English

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    „Hospitality”: e-book in English

    Original price was: 99.00 zł.Current price is: 89.00 zł.

    Hospitality is devoted entirely to the subject of professional service and how it translates into success in the restaurant business.
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    Original price was: 99.00 zł.Current price is: 89.00 zł.

    An interesting and clear guide to practically every aspect of serving guests at a restaurant.

    You don’t usually remember what you ate at a restaurant one month after your meal, but you almost certainly remember how you were served. Good service will save a mediocre meal, but a bumbling waitstaff can spoil even the most exquisite dish. That’s why, even if you dine at many different restaurants, you usually go back to the ones that made you feel special.

    Nine interviews with culinary industry specialists and mentors:

    Dr. Joanna Heidtman (psychologist), Claire Randall (former Michelin Guide inspector), Gerard Basset MS, MW, OBE (World’s Best Sommelier 2010), Bogdan Gałązka (chef de cuisine, restaurateur), Adam Jarczyński (etiquette expert), Piotr Kamecki (president of the Polish Sommelier Association), Grzegorz Kłos (restaurateur), Daniel Pawełek (restaurateur), Ronan Sayburn MS (CEO of the Court of Master Sommeliers).

    "Hospitality" is:

    • Over 280 pages of solid information from experienced professionals
    • Dozens of easy-to-follow tips
    • Over a dozen internal training scenarios for restaurant employees
    • A sample manual you can use in your own restaurant
    • Real-life tales from the restaurant world

    Hospitality is devoted entirely to the subject of professional service and how it translates into success in the restaurant business.

    Opinions

    An inspiring and unique textbook, and an invaluable aid to anyone who wants to propel their restaurant to new heights (and stars) as well as anyone who wants to reach new planes in their quest to run the perfect restaurant.
    Krzysztof Matej, General Manager
    Absolutely fantastic: This is the book we’ve all been waiting for! It’s more than just a book about hospitality. It’s an absolute must-read for everyone in the industry. Outstanding!
    Dariusz Barański, Head Chef, Hotel Warszawa

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